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Community Hospital Blog

Operational Improvement
Supply and Demand: Hospitals Need Supplies, Demand Savings

Supply costs are one of the fastest-growing cost centers for hospitals. These spiraling expenses tend to hit community-based hospitals hard because they don’t wield enough purchasing power to command preferred pricing. But greater strength and savings can be theirs now that CHC has linked our supply chain services with CHC Supply Trust.


CHC Supply Trust offers supply chain solutions tailor-made for community hospitals, including GPO access, regardless of size or annual spend. CHC Supply Trust client hospitals tend to save about 10 percent more than they can with other GPOs on the same products and services. In addition, 100 percent of GPO rebates are returned to hospitals monthly—a huge, helpful departure from the industry standard.


How much can CHC Supply Trust save your hospital? We offer a Complimentary Supply Spend Analysis to calculate how much you could save simply by purchasing your exact same products and services through CHC Supply Trust.


CHC Supply Trust also offers a spectrum of supply chain support, from short-term consulting to full onsite management, including:

  •  Supply chain consulting
  • GPO access
  • Customized support services agreement with GPO access
  • Outsourced materials management with GPO access 

Click for your Complimentary Supply Spend Analysis.


Learn more about CHC Supply Trust’s full spectrum of supply chain savings.


Read how Community Hospital in McCook, Neb., worked with CHC Consulting to achieve an annual savings of 18 percent on supply spend.


Tags: Operational Improvement, Supply Spending
Your Hospital's Challenges Can Make it Stronger

They say challenge is just another word for opportunity. That’s certainly how CHC views the challenges faced by many community hospitals today. When hospitals enlist CHC’s assistance, “We go in and look at opportunities they can focus on to become more successful,” says President and CEO Mike Williams in a new video describing the company’s operational assessment process. 


An operational assessment evaluates strengths and opportunities for improvement in five areas:




Revenue cycle

Supply chain management

Information technology


Based on the assessment as well as input from hospital leaders and board members, an action plan is set in motion and a brighter future comes into focus. This brief video provides more information and a success story.


Tags: Operational Assessment , Operational Improvement, Strategic Direction
Mike Williams Receives Collier Award for Distinguished Health Care Administration

CHC is pleased to announce that President and CEO Mike Williams is the 2014 recipient of the Texas Hospital Association’s highest honor, the Earl M. Collier Award for Distinguished Health Care Administration.


The award recognizes distinguished executives’ contributions to, and leadership in, the healthcare industry, as well as their active participation in THA and other industry groups. Williams’ colleagues and clients express how fully he qualifies for the award in the short video you’re about to see.



THA’s bestowal of this award upon Williams indicates how highly he is respected outside the organization, says CHC board chairman Ken Gordon. Williams is a frequent national speaker on the preservation of community hospitals, drawing from his experience growing CHC from a one-employee operation in 1997 to an industry leader with a corporate staff of 60 and hospital clients in 25 states.


All told, Williams has 30 years of experience in executive management.

Tags: Hospital Management, Operational Improvement, Partnership, Strategic Direction
To Succeed in 2015, Hospitals Must First Resolve to Stay in Business

Many New Year's resolutions fail not due to lack of resolve but to lack of resources. Many hospitals fall on hard times for the same reason, but help is at hand if hospital leaders know where to reach.


On the brink of closure in 2013, a long-term acute care hospital (LTACH) in rural Kentucky tapped CHC’s resources and in 12 months made a complete turnaround. Under CHC ContinueCARE’s unique ownership model, the LTACH reopened as ContinueCARE Hospital at Baptist Health Corbin and is now regarded as an LTACH industry leader. The model allows host hospitals to receive financial distributions from their LTACHs via a not-for-profit operating company.

Read the case study.


CHC’s turnaround strategists help ailing LTACHs like Corbin’s as well as traditional acute care facilities when financial and performance problems become dire. Our turnaround services go deeper than a traditional operational assessment designed for hospitals that are struggling but not yet sinking, and they involve much more than cutting costs — for example, revisting marketing and referral development efforts in the case of ContinueCARE Hospital at Baptist Health Corbin.


The entire turnaround process for any given hospital typically takes 12 to 24 months to see full benefits, but that time prepares the hospital to be a community resource for years to come. At its completion, CHC can stand by you to make sure things go as planned through continued consulting services, a management contract or an ownership model. Or we can equip you with tools and strategies to succeed confidently on your own.


Read about CHC's turnaround programs, including signs that your hospital may be a candidate.


Tags: Hospital Management, LTACH, Operational Assessment , Operational Improvement, Strategic Direction
Turnaround from Technical Default to Nationally Ranked Hospital: Gunnison Valley Health, Gunnison, CO

A 180-degree turnaround followed by an upward surge. That’s how CEO Rob Santilli describes Gunnison Valley Health’s (GVH) experience working with CHC. GVH found itself in technical default for failing to satisfy bond covenants including cash on-hand requirements. Acting fast, GVH selected CHC over two other national hospital management support firms to recommend and oversee immediate improvements and provide ongoing strategic support.


The action plan implemented over the next year resulted in significant improvements and revenue gains for GVH.


Read the full case study for more.


Learn about CHC's Turnaround Services.



Tags: Hospital Management, Operational Assessment , Operational Improvement

CHC in the Spotlight