They say challenge is just another word for opportunity. That’s certainly how CHC views the challenges faced by many community hospitals today. When hospitals enlist CHC’s assistance, “We go in and look at opportunities they can focus on to become more successful,” says President and CEO Mike Williams in a new video describing the company’s operational assessment process.
An operational assessment evaluates strengths and opportunities for improvement in five areas:
Based on the assessment as well as input from hospital leaders and board members, an action plan is set in motion and a brighter future comes into focus. This brief video provides more information and a success story.